Welcome to TrustPal! Your privacy and trust are critically important to us. This Privacy Policy outlines how we collect, use, protect, and share information about you, as well as your rights regarding your personal information. This policy applies to all users of our Platform.
Collection of Your Information
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. We collect Personal Information to provide and improve our Platform, to communicate with you, and to offer you personalized content. The types of information we may collect include:
- Personal Data: This includes information you provide us, such as your name, email address, profile information, preferences, and any content you post on our network. It also may include payment information if you make purchases.
- Derivative Data: Information such as your IP address, browser type, operating system, and usage details (like how you interact with our Platform) are collected automatically.
- Content Data: We collect the content of messages you send through our Platform and the content of your posts or uploads.
- Location Data: With your permission, we may collect your precise or general location information to provide location-based Platform
Use of Your Personal Information
Our primary goal in collecting Personal Information is to provide and improve our Platform. Specifically, we may use your Personal Information to:
- To provide and deliver the services related to the Platform and to assess, maintain and improve the performance and functionality of the Platform.
- Manage your account and provide customer support.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and requests.
- Monitor and analyze trends, usage, and activities in connection with our Platform.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of TrustPal and others.
Sharing of Your Personal Information
We may share Personal Information we collect about you as follows:
- With Service Providers: We may share your Personal Information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- In the Event of a Merger or Sale: If we are involved in a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that deal.
- For Legal Reasons: We may share information if we believe it's necessary to comply with applicable laws, regulations, legal process, or governmental request; to enforce our agreements, policies, and terms of service; to protect the security or integrity of our Platform; or to protect us, our users, or the public from harm or illegal activities.
- with any other person with your consent to the disclosure.
Holding Personal Information
Your Personal Information is retained only for so long as is necessary for the purposes set out above. When no longer required, we will destroy, erase or de-personalize the Personal Information. Legal requirements may necessitate our retaining some or all of the personal information for a period of time that is longer than we might otherwise hold it. However, we will restrict access to such information to prevent it from being used except for the fulfillment of these legal requirements.
Accuracy
To ensure that the Personal Information you provided is accurate, complete and up to date, we urge you to provide us with updates regarding such information and to inform us of any errors affecting the personal information we hold. You may update, review or correct your online account information at any time by accessing your password-protected account.
Your Choices and Rights
You have choices regarding the collection, use, and sharing of your Personal Information:
- Account Information: You can review and update your account information at any time.
- Communication Preferences: You can opt out of receiving promotional communications from us by following the instructions in those messages.
- Cookies: You can set your browser to not accept cookies, but this may limit your ability to use our Platform.
- Depending on where you reside, you may have additional rights regarding your personal data, such as the right to access, correct, or delete data we hold about you.
Data Security
We implement measures designed to protect your Personal Information from unauthorized access, use, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our databases, nor can we guarantee that the information you supply won't be intercepted while being transmitted to us over the Internet.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, providing you with additional notice (such as adding a statement to our homepage or sending you a notification and/or email).
Contact Us
For more information about our privacy practices, if you have questions, if you would like to make a request about any personal information we may hold about you, including correction of Personal Information, or if you would like to make a complaint, please contact us by e-mail at
[email protected] or by mail using the details provided below:
Trust Coalition Inc. G101-360 rue Saint-Jacques Montréal (Québec) H2Y 1P5 Canada
In the unlikely circumstances we are unable to resolve your complaint to your satisfaction, you may contact the local privacy and data protection authorities in your jurisdiction.
Trustpal Service Providers and Partners
- We embed videos from third-party platforms like YouTube and Rumble on our Platform. YouTube or Rumble may collect certain data about your visit, such as your IP address and any data collected through cookies. We recommend reviewing the privacy policies of these platforms to understand how they handle your data.
- We use Cloudflare to improve the performance and security of our Platform. Cloudflare may collect certain data, such as your IP address, to provide its services. For more information on how Cloudflare handles your data, please refer to the Cloudflare Privacy Policy.